We stayed in the Club King Room on 22 September 2019. We had access to the club lounge and breakfast at Dock 37 on the ground floor. Pan Pacific Melbourne is an ideal location if you intending to visit the outlet shops or the Melbourne Exhibition Centre.
In summary, my wife and I have been to many club lounges and we thought the Pan Pacific lounge was large with varying options to enjoy the city view and Yarra River. Some of the seats in the lounge were arranged like a private booth. The lounge was by far one of the largest I have seen in Australia, not including Crown Perth. The lounge food was okay. They offered scones for afternoon tea and had nice hors d’oeuvre between 5 pm to 7 pm. Their vegetable gyoza and arancini balls were really nice. The drink selection was great – plenty of different drinks, both alcoholic and non-alcoholic, for you to help yourself. The room was nice and spacious. I was impressed with the large bathtub and the size of the television. The breakfast buffet at Dock 37 had a nice selection of foods. At Dock 37, you could make your own omelette, fruit juice and waffles. Thankfully, the hotel was located right next to the Direct Factory Outlets, which meant we could get some shopping done at the various premium brand stores at discounted prices.
Unfortunately the lounge is located on the fourth floor so we didn’t get a great view of the city. There is no swimming pool or recreation area. Also, unlike other hotels, you need to ask for amenities like toothbrushes from reception.
There is no direct public transport to the hotel, but it is accessible if you take the tram and walk about 10 mins from the tram stop outside Crown Casino and the Melbourne Exhibition Centre.
The hotel foyer looks grand and inviting. The ground floor is home to the hotel’s restaurant, Dock 37. Dock 37 is also where hotel patrons have their breakfast buffet.
We had booked a Club Room, so we were escorted to our room and given information about the benefits of being a Club Member. This mainly consisted of access to the Club Lounge on the fourth floor.
Our room was nice. It wasn’t too spacious, but at least we had a view of the city from our room window. The bathroom had a nice big bathtub to soak our troubles away and the shower was an open shower.
We noticed that there weren’t many activities to do at the hotel other than use the gym or visit the Club Lounge. There wasn’t a pool or outdoor garden to explore. Fortunately, if you are into shopping, the hotel is located right above the Direct Factory Outlet. Here, there are over a hundred different outlet stores selling last season or clearance stock with a reduced price tag. There are stores like Armani, Diesel, Calvin Klein, Furla, JB Hi Fi and Sneakerboy.
The area is also very busy at night thanks to the variety of pubs and restaurants situated close to the hotel like Munich Brauhaus, if you like German food, beer and music.
The Club Lounge was larger than most other lounges at other Melbourne hotels. The view of the city is nice, but it isn’t quite a top-down view like it is at the Sofitel.
The Club Lounge food offered was nice. They served scones in the afternoon with jam and cream. While in the evening, the bar open and you can grab various hot finger food and alcohol. They served aracini balls, sushi, spring rolls, etc. It was all very nice.
The bed was excellent and comfortable at night. Equally breakfast in the morning was packed full of options, including the option to make your own omelette, fruit juice and waffle.
You can watch a tour of the room and lounge here on YouTube:
Pan Pacific Melbourne is located next to DFO South Wharf at 2 Convention Centre Pl, South Wharf VIC 3006: